FAQs

You Got Questions? We’ve Got Answers

About Our Sampling Process?

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You send us the sketches or pictures of the clothing you want to make.
We send you the costs for the samples and the estimated costs for bulk order.
You place the sample order.
Our designers confirm with you about the details and create the tech packs for you to check.
We buy the fabrics according to the tech packs.
We make the samples according to the tech packs.
We send you the pictures to confirm
We post the samples to you.

How are samples developed?

Samples are developed based on your design specifications, including sketches, tech packs, reference images, and fabric preferences. Our team works closely with you to ensure the sample reflects your vision before moving into production.

What sample materials are available?

We offer a wide range of materials, including cotton, polyester, blends, and fleece, denim, and specialty fabrics. Material availability may vary depending on the product type and customization requirements.

Are there fees for samples?

Yes, sample fees apply and depend on the product type, materials, and complexity of the design. Sample costs help cover materials, labor, and development time.

What is the standard delivery time for samples?

Sample production typically takes 7–14 business days, depending on the design and customization level. More complex designs may require additional time.

How are samples delivered?

Samples are shipped via reliable courier services such as DHL, UPS, or FedEx. Tracking details are provided once the sample has been dispatched.

Are logos available on samples?

Yes, logos can be added to samples using methods such as embroidery, screen printing, heat transfer, or woven labels, depending on your design and material.

Can samples be modified after they’re produced if necessary?

Yes, samples can be revised based on your feedback. Any modifications may require additional time and costs, depending on the type and extent of the changes.

About Our Order Process?

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What is the minimum order quantity (MOQ)?

Our minimum order quantity varies by product type and customization level. Generally, MOQs start at 50–100 pieces per design. Please contact us with your requirements for exact details and we will do our best to accommodate you.

Do you offer OEM & ODM services?

Yes, we offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. You can provide your own designs, or our team can help develop products based on your ideas.

Can you add logos to the products?

Yes, logos can be applied using embroidery, screen printing, heat transfer, woven labels, or other methods depending on the product and design.

What is your standard delivery time?

Production typically takes 15–30 business days after sample approval, depending on order quantity and customization. Shipping time varies based on destination and shipping metho

About Our Terms & Services

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What are your standard trade terms?

We typically operate under standard international trade terms such as , FOB, CIF and DDP depending on your location and shipping preferences.

What are your standard payment terms?

Our standard payment terms are 50% deposit before production and 50% balance before shipment. Other arrangements may be discussed for long-term or bulk orders.

Do you offer shipping services?

Yes, we offer worldwide shipping through trusted logistics partners to ensure safe and timely delivery.

Do you offer customs clearance services?

Yes, we offer customs clearance depending on the destination country and shipping method. Please note that customs duties and taxes are the buyer’s responsibility unless otherwise agreed.

Do you offer sourcing services?

Yes, we provide sourcing services for fabrics, trims, accessories, and packaging materials to help streamline your production process.